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Orders ship via AliExpress with tracked delivery to the US & Europe (typically 7–15 business days). Order status, address changes and customs questions: open the order in your AliExpress app, or email us.
Covers all manufacturing defects: battery, camera, audio, frame & hinges. Send a photo/video of the issue to support@artoful.com with your order number — repaired or replaced free.
Not the right fit? Request a return within 30 days of delivery through AliExpress Buyer Protection for a full refund.
Fastest: email support@artoful.com (include your AliExpress order ID). Or use the form — it routes to the same inbox.
1) Charge for 30 minutes. 2) Hold power 3s to turn on. 3) Install the Artoful app (iOS/Android) and follow in-app pairing over Bluetooth 5.4 + Wi-Fi direct. 4) Update firmware before first use.
Any licensed optician can fit standard rotary lenses to the Artoful frame. Keep the demo lenses for warranty service.
Artoful glasses record only when you press the capture button, and a hardware LED lights during any active recording. Translations and summaries process through the companion app; we do not sell personal data. This site sets no tracking cookies beyond anonymized Cloudflare analytics. For full policy text: request via email.
All purchases conclude on AliExpress under AliExpress Buyer Protection. Artoful is the brand and seller of record; warranty and support are provided directly by Artoful per the terms above.